Customers? How about Long Term Partners
With time selling has been replaced as the main objective for any entity. Business has become more of creating and maintaining relationships. Business calls for personal interactions between you and your customers. For those in business one thing has remained constant its all about the customer. The customers dictate the demand, the preferences and the issues they would want addressed about the product or service. Customers are not just individuals but other businesses as well. Thinking like a customer is how you get a customer glued to your business thus provisions have to be made for that.
Making new friends might be the best idea your parents ever gave you. It opens doors for you in business. Using the internet to hold conversations with people and showing up in business seminars might do your business a whole lot of good. This may be the starting point of a long term relationship. Friends and family are about the best place to start when looking for customers. This should be but the tip of the iceberg. The people who are important to you in one way or another like your dentist , doctor , postman , mechanic or your hairdresser and barber might are other options. The kind of influence that this people have in your business is tremendous and it’s a plus for you because your are very much comfortable approaching them.
If you sense that expressing yourself is a challenge then email marketing was meant for you. Your customers could get the updates they need in any for including videos. It takes time to convince a person to work with you and this platform might just be it. After you’ve gotten them to subscribe for these newsletters you may go ahead to use their information to customize the information for them. Give your customers a channel to voice their opinion. Allow them to express themselves honestly. You get better in delighting your customers and problem solving before they become a threat to your business,.
Everyone loves gifts. Loyal customers are likely to find gifts and discounts very thoughtful. A polite request for them to inform others would not hurt. They could revolutionize your entire business operations by bringing more people on board. In exchange preferential treatment would be in order. You owe it to them for being a key determinant for the success your business might be enjoying in the present moment. Honesty is the corner stone of any business. Deliver just as you promised and keep communicating in the event things change. If they could bank on you then you are rest assured they will understand when things don’t go according to plan but again its your responsibility to deliver.